PRIVACY POLICY

DIGIBENTA

DIGIBENTA respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your data when you use our website and services.

1. Information We Collect

When you place an order or contact us, we may collect the following information:

  • Full Name

  • Contact Number

  • Email Address (if provided)

  • Delivery Address

  • Order details and transaction information

For Cash on Delivery (COD) and cash payments, we do not collect bank or card details.

2. How We Use Your Information

Your information is used to:

  • Process and fulfill your orders

  • Arrange shipping and delivery

  • Communicate order updates and customer support

  • Improve our products and services

  • Comply with legal and regulatory requirements

3. Sharing of Information

We only share necessary information with:

  • Courier and logistics partners (for delivery purposes only)

  • Service providers directly involved in order fulfillment

We do not sell, rent, or trade your personal information to third parties.

4. Data Protection

DIGIBENTA implements reasonable security measures to protect your personal information from unauthorized access, misuse, or disclosure. Access to personal data is limited to authorized personnel only.

5. Data Retention

We retain your personal information only as long as necessary to:

  • Complete transactions

  • Maintain business and accounting records

  • Comply with legal obligations

6. Your Rights

You have the right to:

  • Request access to your personal data

  • Request correction of inaccurate information

  • Request deletion of your data, subject to legal and business requirements

Requests may be made through our official contact channels.

7. Cookies & Website Data

DIGIBENTA may use basic cookies or website analytics to improve user experience. These do not collect sensitive personal information.

8. Third-Party Links

Our website may contain links to third-party platforms (e.g., Shopee, TikTok, courier sites). DIGIBENTA is not responsible for the privacy practices of these external websites.

9. Children’s Privacy

DIGIBENTA does not knowingly collect personal information from individuals under the age of 18.

10. Changes to This Policy

DIGIBENTA reserves the right to update this Privacy Policy at any time. Any changes will be posted on this page.

11. Contact Us

If you have questions or concerns about this Privacy Policy, you may contact us through:

  • DIGIBENTA Official Page

  • Email or contact details listed on our website

By using our website and completing checkout, you agree to this Privacy Policy.